Please read the following information carefully. This constitutes an Agreement between You (the “Customer”) and Banana Joe Tours (Pure Deluxe Cars LLC). 1. By using Banana Joe Tours (Pure Deluxe Cars LLC), you agree to be legally bound by these terms, which shall take effect immediately. 2. If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use bananajoetours.com. 3. Banana Joe Tours (Pure Deluxe Cars LLC) may change these Terms & Conditions at any time by posting changes online. Please review these Terms & conditions regularly to ensure you are aware of any changes made by Banana Joe Tours (Pure Deluxe Cars LLC). Your continued use after changes are posted means you agree to be legally bound by these terms as updated and / or amended. 4. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use website content (including of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of content requires the prior written permission of Banana Joe Tours (Pure Deluxe Cars LLC). 5. You agree to use the website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment. 6. Your use of the website is intended for personal, noncommercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make a speculative, false or fraudulent request. You agree not to use robots or other automated means to access this site. 7. Banana Joe Tours (Pure Deluxe Cars LLC) does not charge a fee to amend or change the dates of an existing booking, as long as the request is received than 48 hours ahead of the confirmed tour date. It is not possible to change or modify a special event, theater or show ticket. Sales of these tickets are final and cannot be amended once the original purchase date is confirmed. All other date change requests and amendments are subject to availability by our suppliers and/or service providers. Banana Joe Tours ( Pure Deluxe Cars LLC cannot guarantee the success of any date change request. If you request a change the day before or the day of the tour, Banana Joe Tours ( Pure Deluxe Cars LLC) will attempt to honor your request, however changes may result in 100% cancellation fee. 8. Canceling a booking with Banana Joe Tours (Pure Deluxe Cars LLC) can result in cancellation fees being applied by Banana Joe Tours (Pure Deluxe Cars LLC) as outlined below. When canceling any booking, you will be notified of the total cancellation fee. – Attractions, tours, theater or shows are non-refundable in all circumstances. If the show is canceled by the box office, the ticket price will be refunded. – For all other services: • If you cancel at least 21 days in advance of the scheduled departure, there is no cancellation fee. If you cancel between 20 and 15 days in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 14 days of the scheduled departure or fail to show on the confirmed day of travel, there is a 100 percent cancellation fee. 9. Banana Joe Tours (Pure Deluxe Cars LLC) is not responsible for any other arrangements affected due to cancellations, whether by the Customer or by Banana Joe Tours (Pure Deluxe Cars LLC). 10. Occasionally our suppliers and / or service providers make changes to tour prices, inclusions, coverage, age requirements, etc. As a result, Banana Joe Tours (Pure Deluxe Cars LLC) reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at any time, for any reason. 11. Prices listed on the website are per person, unless otherwise specified. 12. Prices are based on United States currency. 13. Price quotations are subject to change without notice, until a booking has been confirmed. 14.There is a charge for processing credit card payments. 15. Full payment by credit card is required to make a reservation. 16. No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized. 17. You will receive a voucher for each tour, event or service booked. 18. You must provide the original, authentic voucher to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid voucher. For security purposes, when redeeming your voucher, you must present a valid photo ID and sign the voucher. This is for identification purposes and helps us to prevent fraud. 19. Under no circumstances will Banana Joe Tours (Pure Deluxe Cars LLC) be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise); (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of Banana Joe Tours (Pure Deluxe Cars LLC) regardless of the form of action. 20. Further, Banana Joe Tours (Pure Deluxe Cars LLC) accepts no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, and government restraints, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control. 21. Banana Joe Tours content – ​​including information, names, images, pictures, logos, prices, dates, and availability regarding or relating to Banana Joe Tours (Pure Deluxe Cars LLC), service provider, operator is provided “AS IS” and on on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non – infringement, compatibility, security and accuracy. 22. At Banana Joe Tours (Pure Deluxe Cars LLC) we check and recheck the details about all the products and services we offer for accuracy. However, Banana Joe Tours (Pure Deluxe Cars LLC) does not guarantee that functionality, content or information contained on the website will be uninterrupted or error free, that defects will be corrected, or that the website or the servers that make it available are free of viruses or bugs. 23. Duration of tour / activity hours is approximate. Duration can chance drastically due to pick up route or location of pick up 24. It is Customer's responsibility to ensure that everyone in the Customer's party is in the correct pick up location at the correct time. (Banana Joe Tours (Pure Deluxe Cars LLC) recommends that a Customer's party is ready 10 minutes before pick-up time.) Banana Joe Tours (Pure Deluxe Cars LLC) does not guarantee being on time in case of bad weather, traffic conditions or other circumstances that it has no control over. 25. Tours / activities may include some element of risk. Banana Joe Tours (Pure Deluxe Cars LLC) assumes no liability for injuries. 26. No smoking in tour / activity vehicles or aircraft. 27. Tour guide gratuity is at the customer's discretion and is not included 28. Banana Joe Tours (Pure Deluxe Cars LLC) reserves the right to alter, modify, or cancel a tour/activity due to traffic, bad weather, unsafe conditions or at the request of governmental, park, and state agencies. 29. Banana Joe Tours (Pure Deluxe Cars LLC). reserves the right to cancel or change tour / activity content and prices without prior notice. 30. Tour / activity routes and content are subject to change without notice tours may not be driven in the order as described in the tour / activity descriptions. From time to time, some of the sights may not be available or seen. 31. Only those items stated on the web site brochure page are included in the tour / activity. 32. Only those items stated on the web site brochure page as included in the price of the tour / activity are included ; any other items are additional. Meals, for example, are not included unless the brochure specifically states that the cost of the meal is included in the price of the tour/activity. 33. Banana Joe Tours (Pure Deluxe Cars LLC) is not responsible for delays or service interruption due to mechanical failure, accidents, traffic congestion, acts of God, or other circumstances beyond Banana Joe Tours (Pure Deluxe Cars LLC) control. 34.Banana Joe Tours ( Pure Deluxe Cars LLC ) is not responsible for lost or stolen articles left on board any form of transportation used on the tour / activity. 35. Tickets shall be null and void and of no value unless utilized by the customer on the date and time on the tickets. 36. In some circumstances a credit voucher may be offered to a customer. If a customer accepts the voucher and then disputes the charged amount, the credit voucher is rendered null and void. A credit voucher may be redeemed for one or more specific reservations only ONCE. After a credit voucher is converted into one or more specific tour / activity reservations, it may not subsequently be converted back into a credit voucher. 37. Lodging, show, attraction, and other reservations are subject to availability. 38. For shows and events with seat assignments, all seat assignments are best available general admission seats at time reservation is made. ” Banana Joe Tours ( Pure Deluxe Cars LLC ) will forward any special request to the reservation department but absolutely no guarantees are made regarding actual seat assignments. It is impossible for Banana Joe Tours ( Pure Deluxe Cars LLC ) or any other vendor to guarantee specific seats. 39. In the event that a specific show or attraction is not available during customer dates, Banana Joe Tours (Pure Deluxe Cars LLC) will contact Customer with alternative options. It is important to provide detailed contact information when placing the order so Banana Joe Tours (Pure Deluxe Cars LLC) may reach customer with your alternative options. In the event that an alternative is not acceptable, Banana Joe Tours (Pure Deluxe Cars LLC) will refund the full amount paid by the Customer. 40. The information, products, and services published on this website may include inaccuracies or typographical errors. In the event that Customer makes a booking on the web site and Banana Joe Tours (Pure Deluxe Cars LLC) later determines the product was inaccurately priced or inaccurately described, Banana Joe Tours (Pure Deluxe Cars LLC) shall have no obligation whatsoever to honor the booking and the booking may be declared null and void. Banana Joe Tours (Pure Deluxe Cars LLC) shall refund any payment made by Customer. Banana Joe Tours (Pure Deluxe Cars LLC) may, solely at its discretion, offer Customer the product at the correct price or as correctly described. 41. To the extent permitted by law, the management reserves the right to revoke the rights granted and refund the purchase price of the ticket. 42. In case of massive bookings we might use Coaches with up to 64 seats instead of smaller vans. 43. All tour sales are final! No rain checks! 44. We might use different boats, cars, buses, yachts, helicopters, jet skis, airboats, and/or other vehicles than are displayed on the Images on our Banana Joe Tour website for our tours. Banana Joe Tours might make photographs or video recordings during a sightseeing tour for promotional or marketing purposes and are released from all liability arising out of the use of these recordings, including but not limited to any claims arising out of customer's right of privacy or right of publicity. Banana Joe Tours will own these photographs and recordings and is authorized to use, display, publish, and distribute them on their website, publications, displays and any other medium without having to notify customers of such uses. Tour & Travel Insurance can be booked separately. Prices will be quoted on request. PRIVACY Banana Joe Tours are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Banana Joe Tours may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 01/08/2019. Information collection and usage: We may collect the following information via contact forms, email links and cookies on the website: Surname. Contact information including email address, telephone number and address. IP addresses and server logs. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Contact you regarding your inquiry. Internal record keeping. We may use the information to improve our services. Monitoring the volume of traffic the website receives and measuring the number of visitors. Security. Banana Joe Tours uses Rezdy, PayPal and Authorize.Net secure online payments to full fill online bookings/payments. Terms and conditions for Rezdy, PayPal.com and Authorize.Net can be found on their respective websites. Banana Joe Tours does not take or store any financial information about our customers. All card details and online transactions are processed via a secure server at Rezdy, PayPal or Authorize.Net. Information is requested from the user on the bananajoetours.com when any item(s) are booked/purchased. Any customer names, addresses and contact details will be used solely to fulfill customer orders. Banana Joe Tours will not sell, share, or disclose this information to any third parties. Information is requested from the user on the bananajoetours.com when using our contact form. Any customer names, addresses and contact details will be used solely to fulfill your enquiry. Banana Joe Tours will not sell, share, or disclose this information to any third parties. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How do we protect your personal information?: We aim to protect your personal information in the following ways: Storing information in secure locations, including information stored electronically. Destroying information which is no longer relevant, unless we have a legitimate reason or statutory obligation to retain it. Minimizing, wherever practicable, the number of staff or third parties who have access to your information. How long do we keep your personal information?: Wherever practicable, we will retain your personal information for no longer than is necessary; however, there are circumstances in which we will keep your information for longer, including: Where we have a statutory or regulatory obligation to retain the information (we are required to keep certain information for specified minimum periods, and in some cases indefinitely, depending on the services we provide). To ensure our business is properly run in an efficient and compliant manner. Who else has access to your personal information?: In order to provide you with the services that you have requested from us, there are a number of third parties who may also need to process your personal information: Google – We use Google Analytics as our analytics provider to assist us in the improvement and optimization of our website. Their privacy policy can be found at https://policies.google.com/privacy Accessing your personal information: You have the following rights regarding your personal information: To make a request to see the personal information we hold about you. To change/update the personal information we hold about you. To ask us to erase the personal information we hold about you, unless there is a statutory, regulatory or otherwise legitimate reason for us not to comply (we will always provide you with more details about your rights in our response to your request). To ask us to provide you or a third party with the personal information we hold about you. If you wish to exercise any of your rights regarding your personal information we hold about you, please get in contact with us and we will be in touch as soon as possible to assist with your request. IP addresses and server logs: This website records IP addresses and produces server logs. This information is used solely for monitoring the volume of traffic the site receives and measuring the number of visitors. We do not use the information for tracking the activities of individual visitors to this site. How we use cookies: A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. PHPSESSID This is an essential temporary cookie used to store data about your visit and any choices you make or data you enter. This cookie is deleted when you close your browser. Content Managed System Cookies ( wordpress_ wordpress_logged_in_ wp-settings- wp-settings-time- SESS) These cookies enhance your experience of our website, enabling you to log in, use the website's functions and ensure that you are recognized when you move from page to page within the site and that required information you have entered is remembered. Google Analytics cookies (_utma, _utmb, _utmv, _utmz, _gat, _ga, _gid) These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visit. Click here for further information . cookie_notice_accepted This cookie is added when you close our cookie notice bar. Left: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Your personal information: You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. Queries or concerns: If you are concerned about how we have treated your information please contact us and we will assist you to make things right. Notification of changes: Banana Joe Tours reserves the right to change this Policy at any time, and any amended policy is effective upon posting to this Website. Banana Joe Tours will make every effort to communicate any significant changes to you via email. Your continued use of our services will be deemed acceptance of any amended policy.